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Car Wash Chemistry – Titration Testing: Blendco Proclean HA & SuperSat

Car Wash Chemistry
Titration Testing: Blendco Proclean HA & SuperSat

chemicals

When washing cars with a touchless automatic car wash, testing the strength & concentration of your chemicals is critical for ensuring a consistent, quality clean. Touch free automatic car washes don’t utilise the added friction from brushes to remove contaminants, so your soaps must be performing at optimal levels for a clean & shiny finish. The other consideration is that you don’t want to be using too much chemical which is both un-economical to your business & can potentially cause damage to vehicles.

How often should you titrate?

Optimally, we say weekly. Do you want to risk 3 weeks out of every month running at the wrong levels & upset customers?

Titration test kits can be purchased from Prowash here.

ProClean HA & SuperSat Titration Test Procedure

(First presoak pass) 

  1. Collect soap sample from auto wash and leave for 10mins for foam to settle. 

  2. Pour sample into glass test tube until completely full. (Liquid only no foam) 

  3. Pour glass test tube into plastic test bottle. 

  4. Add 4 drops of blue indicator to the test bottle. (Sample will turn blue) 

  5. Fill the orange marked dropper to the top line with 1X Titration Acid (orange label) 

  6. Slowly add the titration acid from the dropper to the test bottle, (swirl bottle to mix) 
    STOP adding when colour changes from blue to yellow 

  7. Count down from the top line starting at 0 to the new liquid level in the dropper. 
    Each mark is 10 drops, you can estimate drops if in between marks. 

  8. Target titration for ProClean plus is between 30-40 drops. 
    Target titration for SuperSat is between 45-60 drops

Paul Davies
Not at the right drops & not sure what to do? We have our own resident Soap Technician. Give him a call & he can answer your questions:
Paul – Soap Technician
0419 668 987

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Car Wash Chemistry – Titration Testing: Blendco Rhino Brite Plus

Car Wash Chemistry

Titration Testing: Blendco Rhino Brite Plus

chemicals

When washing cars with a touchless automatic car wash, testing the strength & concentration of your chemicals is critical for ensuring a consistent, quality clean. Touch free automatic car washes don’t utilise the added friction from brushes to remove contaminants, so your soaps must be performing at optimal levels for a clean & shiny finish. The other consideration is that you don’t want to be using too much chemical which is both un-economical to your business & can potentially cause damage to vehicles.

How often should you titrate?

Optimally, we say weekly. Do you want to risk 3 weeks out of every month running at the wrong levels & upset customers?

Titration test kits can be purchased from Prowash here.

titration kit

Rhino Brite Plus Test Procedure

(First presoak pass) 

  1. Collect soap sample from auto wash and leave for 10mins for foam to settle
  2. Pour sample into glass test tube until completely full
    (liquid only no foam)
  3. Pour glass test tube into plastic test bottle
  4. Add 4 drops of blue indicator to the test bottle
    (sample will turn yellow)
  5. Fill the yellow marked dropper to the top line with 1X Titration Alkali (yellow label)
  6. Slowly add the titration alkali from the dropper to the test bottle, swirl bottle to mix,
    STOP adding when colour changes from yellow to blue.
  7. Count down from the top line starting at 0 to the new liquid level in the dropper.
    Each mark is 10 drops, you can estimate drops if in between marks.
  8. Target titration for Rhino Brite Plus is between 25-35drops.
Paul Davies
Not at 25-35 drops & not sure what to do? We have our own resident Soap Technician. Give him a call & he can answer your questions:
Paul – Soap Technician
0419 668 987

Contact Us

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Welcome Paul Davies – Chemical Specialist

Bringing over 25 years technical car washing experience, Paul is out on the road & ready to support you. He specialises in effective chemical delivery for car wash businesses. How he can help:

  • Titrate & test chemicals to ensure premium performance
  • Run cost analysis calculations to identify true cost per wash
  • Assess your car wash site to give you tips on maximising your sites ROI

More technical coverage for you

As we grow, so does the amount of vans we have on the road available to you.
Alongside Paul, we have 2 new service technicians joining our technical team.

Lee – NSW Service Technician 
0412 330 034
Adam – SA Service Technician
0419 810 558
Enacon Car Wash - Norwest

BEFORE

AFTER

Our New Home!

We’ve moved into a great new office & warehouse space in Dural. You can pop in for a visit, we make great coffee & always have biscuits.

Carwash World

Need to Know Info

Don’t forget there has been an update to the existing crimped funnel type drum cap on all Blendco 6 gallon drums/pails. This has been upgraded to an improved standard screw cap.
Blendco have created an informative video that shows the pail stinger change over process: 

WATCH HERE 

(This video has a lot of detail, however, if you want to just watch the actual change over please skip forward to 1:45)

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6 Ways to Make Your Car Wash Stand Out

6 ways to stand out against your competition

As any industry grows, more players come to the game. This can seem daunting but it’s also an opportunity to focus on how you can create a better offer & show why you’re better. You all know that quality, well-maintained equipment & premium chemicals are a must, so this list talks about some more unique ways of standing out.

1. Above & beyond…

Deliver extraordinary customer service. It’s not enough to have an attendant on site. They need to actively go up & interact with your customers, show them exactly how to get the best out of the equipment & learn the regular’s names. Finish off by thanking them for visiting the car wash.

Above & Beyond
Kind gestures...

2. Kind gestures…

Hand out cold waters on those hot summer days. It’s hot on the forecourt & a cold water will never go unappreciated.

3. For the love of kids…

Lollipops for kids & treats for dogs. It goes without saying that people love their kids & their animals. If you show them some love, you create loyalty for life.

4. Feedback…

Address customer pain points. Seek feedback & take action on criticism. Don’t assume it works well – ask the people who pay to use your facilities.

5. Socialise…

Be social in every way. Get active in your local community, help raise funds for charities & show up on social media. Share local events, lost dog posts & celebrate your customers.

6. Make them smile…

Surprise & delight customers. Hand out free fragrance trees, wet towels or hold a sausage sizzle on the weekend.

Carwash World Difference, we're just a phone call away

Time to Titrate

The warmer conditions are here & these environmental changes often require alterations to your chemicals. We recommend you titrate monthly to ensure superior chemical delivery.

Get your Titration Test Kit from Prowash here >>

Titration

What We’ve Been Up To…

Car Buffs at Raymond Terrace waved goodbye to their aging M5
to make way for a LaserWash™ 360 Plus
Splash N Dash in Merimbula removed their LaserWash 4000 to
upgrade to the LaserWash™ 360 Plus

Want to know more about what the LaserWash can do for you & your car wash business?
Watch videos of it in action, see it’s ROI generating features & optional extras.

Don’t forget the fundamentals of Car Washing

Click here to check out our Simple Social Media Tips for car washes

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Effective Car Wash Menu Board Signage

Effective Car Wash Menu Board Signage: It matters!

You’ve financed, planned & built your car wash. But how much energy have you dedicated to your car wash signage, in particular your car wash menu board signage. The menu board at your car wash is critical to get right. Think of it as a 24 hour sales person. The menu needs to quickly & simply convey both the value & price of your offer to your customers.

Your car wash menu board signage firstly should:

  • Be appealing
  • Be clear & simple
  • Align with your brand
  • Communicate the value & difference between the different wash packages
  • Include any usage terms & conditions 
 But that’s not all- there’s some little details that will make all the difference & we encourage you to speak to your designer to incorporate the following points into your artwork: 
 
  • Aim to only have 3 wash packages, or less – research shows more than 3 creates customer confusion over the options
  • Your top wash (the most expensive) should always be first on display – top or top left, the same way we read. The text should be larger than the other options on your board.
  • The top wash package should also be highlighted in a contrasting colour to draw the eyes attention to it & increase conversions of this wash package.
  • As a rule, if people are in a rush or feeling pressured to make a decision they will opt for the most noticeable.
  • If you have a wash club or loyalty programme, advertise it somewhere on the board showing the potential savings for regular washers.
  • Avoid any pointless information – your customer is concerned about what they are getting & what it will cost them, nothing more.
  • No clutter. Avoid excess images & colours.

Below is an example of an effective car wash menu board signage that we recommend for our Carwash World customers that follow the tips above:

We cannot stress enough, owning a car wash is owning a retail store. You need to make this process as simple to understand as possible while explaining the service & the value the customer can expect to receive for their money spent. Simplify the process! We always suggest no more than 3 wash packages & don’t go overboard on pointless details that your average Joe customer won’t understand. If you’re not sure how your car wash stacks up as far as ease of use & offer goes, invite 10 acquaintances who don’t use your wash to try it out. Ask them to fill out a 10 question survey & give feedback on how they found everything. Chances are, there are things you thought were pretty straight forward that are confusing for your customers.

‘Discovery exists not in seeking new lands but in seeing with fresh eyes.’

We have pdf versions of these suggested menu board templates for Carwash World customers.
Send us an email marketing@carwashworld.com.au

 

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Car Wash Chemicals and Weather Conditions

With change of seasons comes a change to washing conditions.

Change in weather conditions is a great time to be testing and adjusting your car wash chemicals.
 Small tweaks will vastly improve your wash results in the future.

Are you noticing the lower panels on vehicles are still dirty after washing in your automatic car wash?

If so, it’s time to check titrations – you may need to adjust the low pH to remove this surface grime, especially after frequent bouts of rain. You’ll then need to reevaluate and readjust again once Autumn comes to a close & Winter begins.

We recommend at the change of each season that you also titrate your soaps. This ensures that you’re offering the best chemical delivery and eliminates any customer complaints about poor wash results.

If you need some help with getting your chemical offer right, the team at Carwash World are happy to divulge with you our knowledge from years of testing and tweaking.

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Improving Customer Experience at your Car Wash

Car Washing is a retail business. Look at everything from your customers perspective.

iWash Vending Machine

Just because you know where everything is & how to operate it, doesn’t mean it’s that easy for your customers. Take a step back & do some people-watching to identify if everything is a seamless as you envisioned.
You’ll be surprised to find that something you find very straight-forward, often confuses your end user.

It’s easy to forget some of the little details when you’re down & out busy, but the upkeep & presentation of your car wash is paramount.

Studies show that well maintained, tidy car washes are far less likely to experience vandalism & theft.
Bright, inviting lighting makes people feel secure after hours & markets to people driving past. Quality security cameras will act as a deterrent for pointless vandalism & opportunistic thieves. Remember, no car lover wants to clean their car with dirty equipment in unkempt surroundings – it’s the equivalent of not wanting to eat from a restaurant when you can clearly see the kitchen is dirty & messy!

Contact marketing@carwashworld.com.au to obtain our Site Review Checklist.

You will be able to download & print our Site Review Checklist. It’s recommended you perform a regular site
‘Walk Through’ by using this list to identify & rectify any items not up to scratch at your car wash .
The implementation of daily, weekly & monthly lists gets you & your staff into a committed routine where improving the offer & experience of your customer is front of mind.

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Want more tips to stand-out from the crowd?

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