‘What makes a car wash successful is the delivery of excellent products, equipment that works first time, every time & excellent customer service.’
Years in the Car Washing Industry: 27 years. Starting as a car wash manager & eventually working the way up to the GM of Car Lovers. Known for leading from the front & keeping the CWW crew organised & ahead of the industry curve. John heads up a wealth of car washing knowledge for Carwash World & is always pushing the team to improve. On his bucket list he hopes to see the Adelaide Crows win another AFL premiership & was once the lead singer in a band.
‘For me a successful car wash must have excellent equipment but it must be teamed with a major focus on customer service. I totally believe in the saying, it’s not what you do or say, it’s how you make people feel. Customers want to feel valued by a business where they spend their hard earned money.’
’Years in the Car Washing Industry: 4 years The actual Kiwi in the team, with a background in Retail Operations, Ecommerce & Digital Marketing. Her goals are to create content that she hopes will help car wash owners become more successful as well as implementing new strategies for Carwash World to always be industry leading. Once had a stint in NZ as an Indy grid girl back in the day but did get told off by the Mum for talking to her driver son (Sorry Mrs Dixon!!). To tick off the bucket list for Sarah is dinner at a Heston Blumenthal restaurant & a 100kg back squat.
‘What makes a successful car wash is having quality equipment, invested staff & a good location.’
Years in the Car Washing Industry: 8 years all with CWW Dave’s the Mr Fix-it, there’s no technical issue too complex or irreparable. Dave enjoys being able to travel around the country as part of his role, visiting different sites & working alongside owners & their attendants. On his bucket list is to drive his 77 Celica again – it’s been in pieces for 8 years. (Maybe he can do that on his long service leave!)
‘A successful car wash needs good equipment & good staff – it’s pretty simple’
Years in the Car Washing Industry: 2001 – since the Car Lovers days Another car washing veteran from the CarLovers days with 17 years experience. Having a good bunch of people to work with gives Ahisan ultimate job satisfaction plus he loves to gee up the bosses at any opportunity. Most people think he is a Kiwi (there can be only one) but he is actually from Afghanistan. His bucket list includes travelling around the world.
‘Successful car washes follow a simple formula. Superior equipment, chemicals & customer service’
Years in the industry: 14 years Tony is the guy out on the forecourt making sure the car wash is running to its potential. He’s been managing car wash sites for over a decade. He’s our go-to guy for training operators & staff on how to run their new car wash businesses efficiently. He’s also able to oversee your site in emergencies or if you require time away.
‘A successful car wash needs to be a quality wash & easy for people to use’.
Ryan has recently joined the Carwash World team as our full time technician for South Australia. Mechanically savvy with a background as a refrigeration mechanic Ryan is passionate about the car washing industry. In his spare time he’s Formula 1 & powerboat racing & has just become a Dad for the first time.