Car Wash Technician South Australia
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Car Wash Technician in South Australia

Car Wash Technician South Australia

Exciting news! Due to growth & demand Carwash World now has a full time car wash technician in South Australia.

car-wash-technician-south-australia

Ryan is joining the Carwash World team from October 1 & will be the full-time car wash technician in South Australia. He will be available for car wash maintenance & repair work from this date.

Carwash World Director, John Sewerle said it was time that Carwash World had a permanent technician on the ground to ensure the needs of South Australian customers were met quickly & efficiently. “Carwash World has seen a considerable amount of growth over the past 18 months. Our focus is to ensure that our customers, who are our number 1 priority, have access to great technicians at all times”.

To find out the benefits of using a trained car wash technician you can read our blog post here.

 

 

 

 

 

Car Wash Water Recycling Systems for Australia
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Car Wash Water Recycling Systems for Australia

We’ve all seen the news & are aware of how dry it’s been this Winter. Now is good time to discuss the benefits of using Car Wash Water Recycling Systems.

Given that Australia is experiencing one of it’s worst droughts in years, it’s a poignant reminder that this lack of water could in fact affect car wash businesses like it did in the early 2000’s. Between 2001-2003, the water crisis was so severe that local bodies were looking at introducing restrictions on car wash businesses. Even going so far as to propose locking meters & preventing trade. It wasn’t until the Australian Car Wash Association stepped in to negotiate & introduce sustainable car wash practices. Car washes had to show these governing bodies that they were using Car Wash Water Recycling systems & were not completely reliant on a fresh water supply. In fact, for car washes that were using recycling units, their impact on water usage was less than households who were at that time restricted to using water on odd days.

Given todays climate, we encourage you to answer the question, are you prepared?

  Aside from the ability to continue trade, the benefits also consist of immediate savings when you invest in a water recycling system. Without a water recovery unit not only are you going to be paying more for water usage but also for wastewater removal & disposal.  

 

As a guide, our users can recycle at least 80% of the water consumed in their automatic car wash using a water-recovery system. Using recycled water, you save approximately 200 litres per car at a minimum. Immediately lower your overheads by reducing your use of fresh water supply.

Carwash World has been proudly distributing Con-Serv car wash water recycling units Australia-wide for many years. We have over 100 units out in the field. The unit has the smallest footprint at only 1.5 x 1.5m in size. Cleaning the filter basket is a simple 10 minute per week job. The main filter automatically back-washes after every car. A water recycling unit is definitely something to at least consider for the benefit of your business. Got questions? We’re here to help – you can contact us here.

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trained technician to service your car wash equipment
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Using a Trained Technician to Service your Car Wash Equipment

Benefits of using a trained technician to service your car wash equipment

Your equipment is the lifeblood and income generator of your business so there should be major importance on using a trained technician to service your car wash equipment. If I asked you, do you service your own car? Most of you would reply with ‘of course not’. Yet a lot of car wash sites are servicing their own equipment without the proper equipment knowledge. Worse still is that some car washes are not servicing their equipment at all!

I read a fabulous quote online the other day. It’s a great reminder to any business owner who fails to see the value in maintaining their machinery.

qualified-car-wash-technician-australia

 

You may have staff at your wash sites who’re mechanically minded. Perhaps you’d consider them pretty well versed with your equipment. You’re possibly still on the fence as to why you should be using a trained technician to service your car wash equipment.

Here’s some things to consider as to why your car wash business will benefit from using a trained car wash technician for both service work and troubleshooting.

 

trained-technician-to-service-car-wash-equipment-adelaide-nsw

Let’s go into a little more detail:

  • If a technician services your equipment regularly they will be very familiar with your business. That means equipment, site set up, plant room etc, should you be having issues.
  • Service work can be booked in advance. This gives you time to ensure you have the funds allocated when the time comes rather than forking out for a surprise breakdown!
  • Technicians are factory trained to identify, diagnose and solve issues. This means making adjustments during routine services to ensure your equipment is running to its full capacity and avoiding unnecessary breakdowns.
  • Owners & staff are generally time poor. Their emphasis is on customers and the needs of the business. Owners and managers should assess whether that time could be better allocated to dollar producing, customer attaining and retaining tasks.
  • Technicians can solve issues faster. Their intimate knowledge of the equipment means you’ll be up and running much faster than you trying to do it yourself.
  • Sometimes technicians have the ability to dial in remotely to assess and troubleshoot any issues you’re having. Often techs can fix an error without the need of an on-site visit.
  • Carwash World techs offer phone support for errors and breakdowns. Perhaps you’re encountering an issue and you’re unsure of its severity. Just give us a call. The first 2 phone calls regarding a single incident is free of charge & any calls thereafter are charged.

The expert service you receive when a qualified Carwash World car wash technician maintains your equipment will give you piece of mind that your equipment is fully maintained and operational. In the event of mechanical issues our team will have you up and running as quickly as possible with a goal for a first-time fixed resolution.

Carwash World has technicians on the ground in New South Wales & ACT as well as South Australia. If you’ve got questions about servicing your equipment Contact Us today, we’re here to help.
Managing Social Media for your Car Wash
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Managing Social Media for your Car Wash

Managing Social Media for your Car Wash

managing social media for your car wash

Where are you supposed to fit in time for managing social media for your car wash? You’re a busy car wash owner . You don’t have lots of time and small business is stressful enough, I get it. However, you simply can’t ignore that the digital age is forever changing the way we communicate with our customers and how they give us feedback regarding our products and services.

Social Media for Car Washes

Regularly take photos & videos

This really should take minimal effort. You (or your attendants) should have a pretty major emphasis on customer service. That means actively greeting and helping customers at your wash so make sure your phone is in your pocket. A quick before and after wash photos, videos of the equipment in action or how-to-use tutorial, pics of full wash bays, gleaming paintwork and wet dogs are all great content for your page whilst being an opportunity to interact with your customers.

Run competitions & promotions

Stay front of mind with your regular customers by running season promos and giveaways for seasonal events. Think Easter egg giveways, vouchers for Christmas or give back to the community by donating a portion of each wash back to a local charity.

Apps to make the whole process easier

Today’s phones take amazing pictures and the beauty is, even if the photo is a little sub par you can edit it easily using software already on your phone. So snap away and edit later. An average photo can become an impressive shot by adjusting the light and colour or simply throw a filter over the top of it.

Then you can take your image to the next level and add text over top to advertise your offer. There is a lot of mobile phone apps to add a text overlay, I personally prefer to Canva or Picmonkey on my desktop. I  just find it easier to manage social media on a bigger screen but you do you.

Canva is great because it has predesigned themes so if you struggle to make your marketing material look pretty, it’s all done for you. Simply select the template, upload the image you want in the background, change the text and save. Canva has loads of different pre-designed themes; everything from A4 flyers, gift certificates, Facebook ads and more.

Here’s a great little tutorial on how to create a graphic in Canva to explain it better than I can.

Picmonkey is also a big favourite for me. Similar concept to Canva with templates or design your own options. I find Picmonkey better for making photo collages and designs that I want to create from scratch.

For both of these websites you can upload and store logos/images into their library and adjust the colours of the text to match the colour of your logo and business branding. You really can create something unique and professional for your business.

Here’s a Picmonkey tutorial for you to learn a little more on the amazing things it does.

Other ideas for managing social media for your car wash

Don’t think it needs to be all about clean cars. Just know your community and be relevant to them. Don’t ever underestimate the power of a cute animal video or funny quote – people love them. Share information on local events to keep your followers up to day with what is going on in their neighbourhood.

Did you know?

Flicking through your phone and see a post you think would be good to share at a later date? Save it to share later. Here’s what the SAVE button looks like – you find it in the drop down menu when you click in these 3 dots below:

Plan in out
Put aside 20 minutes per week and aim for just 2 posts per week. Don’t overwhelm yourself with any more than that when you’re starting out. You can schedule posts in advance by selecting the SCHEDULE from the right drop down menu on the PUBLISH button. This allows you to select a time and date that suits you to display the post to your followers.

I hope this gives you some clarity on managing social media for your car wash business. If you have any questions, you’re welcome to contact me to discuss!

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Improving Customer Experience at your Car Wash
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Improving Customer Experience at your Car Wash

Car Washing is a retail business. Look at everything from your customers perspective.

iWash Vending Machine

Just because you know where everything is & how to operate it, doesn’t mean it’s that easy for your customers. Take a step back & do some people-watching to identify if everything is a seamless as you envisioned.
You’ll be surprised to find that something you find very straight-forward, often confuses your end user.

It’s easy to forget some of the little details when you’re down & out busy, but the upkeep & presentation of your car wash is paramount.

Studies show that well maintained, tidy car washes are far less likely to experience vandalism & theft.
Bright, inviting lighting makes people feel secure after hours & markets to people driving past. Quality security cameras will act as a deterrent for pointless vandalism & opportunistic thieves. Remember, no car lover wants to clean their car with dirty equipment in unkempt surroundings – it’s the equivalent of not wanting to eat from a restaurant when you can clearly see the kitchen is dirty & messy!

Contact marketing@carwashworld.com.au to obtain our Site Review Checklist.

You will be able to download & print our Site Review Checklist. It’s recommended you perform a regular site
‘Walk Through’ by using this list to identify & rectify any items not up to scratch at your car wash .
The implementation of daily, weekly & monthly lists gets you & your staff into a committed routine where improving the offer & experience of your customer is front of mind.

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car wash self serve equipment australia
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How to Take Care of Your Car Wash Equipment

Do you know how to take care of your car wash equipment? The profitability of your car wash business is determined by how well your equipment and tools are working. 

Car cleaning equipment is in constant contact with dirt, grime, hard water and corrosion. It not only affects functionality, but also shortens life expectancy. Make sure your attendants are cleaning everything down frequently.

 

Even a single worn-down hose can bring your entire car washing machinery to a halt. It therefore makes sense to replace worn out, damaged or corroded parts as soon as possible. Quality parts ensures better customer experience. Don’t forget if something is hard to use, chances are your customers are not satisfied.

When purchasing car wash equipment, you should be allocating funds for regular, scheduled maintenance by the supplier of your equipment. These technicians are well versed in how best to maintain machinery, and will often be able to identify an issue before it turns into a breakdown. Treat your new equipment like you would your car. You wouldn’t buy a new car and not have it serviced by a professional, this should be no different.

As touched on, the most exploited equipment is likely to be worn out sooner. Therefore, you will have to clean, repair, replace such parts more often. Don’t wait for a hose to split, replace them on a regular roster to ensure they are always in working order.

Considering equipment is overseen by your staff most of the time, it makes sense to educate them about maintenance. Be sure to allocate attendants maintenance duties of each specific piece of equipment. Companies like Prowash Australia offer a car washing 101 course that will help site owners get staff up to speed with things such as titration, water softening and much more. 
 
With the help of these maintenance tips, you can keep your car washing equipment in function for longer with minimal breakdowns, plus you can avoid expensive repair bills in the long run. Feel free to Contact Us with any questions.  

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Touchless versus Brush Car Washing Equipment
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Touchless Versus Brush Car Washing Equipment

Touchless versus Brush Car Washing Equipment

Trying to research touchless versus brush car washing equipment? How do you choose which equipment is right for your Car Wash business & your customer? Here’s some tips.
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