Using a Trained Technician to Service Car Wash Equipment

Your equipment is the lifeblood and income generator of your business so there should be major importance on using a trained technician to service car wash equipment. If I asked you, do you service your own car? Most of you would reply with ‘of course not’. Yet a lot of car wash sites are servicing their own equipment without the proper equipment knowledge. Worse still is that some car washes are not servicing their equipment at all!

I read a fabulous quote online the other day. It’s a great reminder to any business owner who fails to see the value in maintaining their machinery.

You may have staff at your wash sites who’re mechanically minded. Perhaps you’d consider them pretty well versed with your equipment. You’re possibly still on the fence as to why you should be using a trained technician to service your car wash equipment.

Here’s some things to consider as to why your car wash business will benefit from using a trained car wash technician for both service work and troubleshooting.

Let’s go into a little more detail

• If a technician services your equipment regularly they will be very familiar with your business. That means equipment, site set up, plant room etc, should you be having issues.
• Service work can be booked in advance. This gives you time to ensure you have the funds allocated when the time comes rather than forking out for a surprise breakdown!
• Technicians are factory trained to identify, diagnose and solve issues. This means making adjustments during routine services to ensure your equipment is running to its full capacity and avoiding unnecessary breakdowns.
• Owners & staff are generally time poor. Their emphasis is on customers and the needs of the business. Owners and managers should assess whether that time could be better allocated to dollar producing, customer attaining and retaining tasks.
• Technicians can solve issues faster. Their intimate knowledge of the equipment means you’ll be up and running much faster than you trying to do it yourself.
• Sometimes technicians have the ability to dial in remotely to assess and troubleshoot any issues you’re having. Often techs can fix an error without the need of an on-site visit.
• Carwash World techs offer phone support for errors and breakdowns. Perhaps you’re encountering an issue and you’re unsure of its severity. Just give us a call. The first 2 phone calls regarding a single incident is free of charge & any calls thereafter are charged.

The expert service you receive when a qualified Carwash World car wash technician maintains your equipment will give you peace of mind that your equipment is fully maintained and operational. In the event of mechanical issues our team will have you up and running as quickly as possible with a goal for a first-time fixed resolution.

Carwash World has technicians on the ground in New South Wales & ACT as well as South Australia. If you’ve got questions about servicing your equipment Contact Us today, we’re here to help.