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10 Car Wash Business Commandments

Is your car wash business delivering on our Top 10 Car Wash Business Commandments?

Owning a car wash can be a lot of work. Staying on top of employees, marketing, social media and ensuring your equipment is delivering the best possible wash to name just a few responsibilities.

In the interest of not complicating things, we’ve put together a list of 10 Car Wash Business Commandments that you should be trying to focus on to ensure that your customers are satisfied and you’re profitable.

It really doesn’t matter whether you’re running a single in bay automatic or a 40 foot tunnel – these non-negotiables stay the same.

  1. Focus on offering both value and speed – customers who use automatic car washes are looking to have their car sufficiently cleaned in the shortest amount of time possible.
  2. Keeping your site super clean and well maintained – just because it’s a facility to clean your car doesn’t mean it should look dirty. In fact, it should look as clean as possible to show how much pride you take in your car wash. This means no chipped paint, no broken equipment and certainly no build up of dirt, sludge or mould.                                 
  3. Clear signage, great lighting & quality cameras – communicate your offer, value & promotions with clear, concise signage. Great lighting is a wonderful marketing tool & also makes your customers feel safe. Quality cameras are also a must.                                                                                                                                                                                                                         
  4. Ensure equipment is simple to use for customers – yes, YOU use the equipment every day but your visitors do not. If something is confusing or intimidating (ie hard to access wash bays, triggers on hoses that get stuck) chances are people won’t come back.
  5. Don’t have too many wash options to chose from – customers want choice but not too many. Research shows that too many options leads people to feel overwhelm. We suggest no more than 3 options for your automatic car wash – ditch the cheap, budget wash & watch your profits grow.                                                                                                                                                 
  6. Maintaining & servicing your equipment – you have spent a considerable amount of money on equipment so you must service regularly to avoid unnecessary breakdowns or repairs. Downtime = Loss.
  7. Making sure your chemical delivery is on point – especially important for a touchless car wash but also relevant to any car wash. Running test washes & making tweaks to chemicals regularly is a must.
  8. Creating relationships with customers – building & maintaining a relationship with customers is imperative for repeat business. Utilise your attendants & their customer service skills as well as social media to communicate how much you value their business.
  9. Invested staff – your employees need to have synergy with your brand & offer. They need to hold the businesses values front of mind. It’s important that they have been trained to have a broad knowledge of the equipment & the product delivery.
  10. Strong offers & promotions – keep things fresh & inviting by creating deals your customers will get excited about & to entice new customers. Discount codes, giveaways on Facebook & Unlimited Wash Clubs are all excellent ways to add more value.

No matter how busy you are in business, if you simply ensure you focus on the 10 Car Wash Business Commandments above you’ll have yourself a popular car wash that the locals love to visit.

 

 

 

 

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Car Wash Technician in South Australia

Car Wash Technician South Australia

Exciting news! Due to growth & demand Carwash World now has a full time car wash technician in South Australia.

car-wash-technician-south-australia

Ryan is joining the Carwash World team from October 1 & will be the full-time car wash technician in South Australia. He will be available for car wash maintenance & repair work from this date.

Carwash World Director, John Sewerle said it was time that Carwash World had a permanent technician on the ground to ensure the needs of South Australian customers were met quickly & efficiently. ‘Carwash World has seen a considerable amount of growth over the past 18 months. Our focus is to ensure that our customers, who are our number 1 priority, have access to great technicians at all times.’

To find out the benefits of using a trained car wash technician you can read our blog post here.

For any servicing or repair enquiries – feel free to call John O’Neill 0405 133 929 or email service@carwashworld.com.au

 

 

 

 

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Car Wash Water Recycling Systems for Australia

We’ve all seen the news & are aware of how dry it’s been this Winter. Now is good time to discuss the benefits of using Car Wash Water Recycling Systems.

Given that Australia is experiencing one of it’s worst droughts in years, it’s a poignant reminder that this lack of water could in fact affect car wash businesses like it did in the early 2000’s.

Between 2001-2003, the water crisis was so severe that local bodies were looking at introducing restrictions on car wash businesses. Even going so far as to propose locking meters & preventing trade. It wasn’t until the Australian Car Wash Association stepped in to negotiate & introduce sustainable car wash practices. Car washes had to show these governing bodies that they were using Car Wash Water Recycling systems & were not completely reliant on a fresh water supply. In fact, for car washes that were using recycling units, their impact on water usage was less than households who were at that time restricted to using water on odd days.

Given todays climate, we encourage you to answer the question, are you prepared?

 

Aside from the ability to continue trade, the benefits also consist of immediate savings when you invest in a water recycling system. Without a water recovery unit not only are you going to be paying more for water usage but also for wastewater removal & disposal.

 

 

As a guide, our users can recycle at least 80% of the water consumed in their automatic car wash using a water-recovery system. Using recycled water, you save approximately 200 litres per car at a minimum. Immediately lower your overheads by reducing your use of fresh water supply.

Carwash World has been proudly distributing Con-Serv car wash water recycling units Australia-wide for many years. We have over 100 units out in the field.

The unit has the smallest footprint at only 1.5 x 1.5m in size. Cleaning the filter basket is a simple 10 minute per week job. The main filter automatically back-washes after every car.

A water recycling unit is definitely something to at least consider for the benefit of your business.

Got questions? We’re here to help – you can contact us here.

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How to Take Care of Your Car Wash Equipment

How to take care of your Car Wash Equipment

how to take care of your car wash equipment

Do you know how to take care of YOUR car wash equipment? The profitability of your car wash business is determined by how well your car wash equipment and tools are working. Therefore, maintenance is downright essential to keep them functioning for longer. 

Needless to say your car wash tools and equipment are the backbone of your car wash business. Your business achieves customer satisfaction and profitability as long equipment is up and running.

Sadly, elements of car wash equipment are prone to break down and damages, given that they undergo heavy use. You never know when a component ceases to work in the middle of car cleaning, causing inconvenience to both you and your customer. It prompts you to pay a hefty repair bill every now and then and not to mention a huge loss in profits due to downtime.

Therefore, it is essential to take care of your car wash equipment to ensure uninterrupted function and minimal repairs. Simple maintenance tips can keep your car wash equipment functioning for longer. Here’s how…

Clean Your Car Wash Equipment Regularly:

Car cleaning equipment is in constant contact with dirt, grime, hard water and corrosion. It not only affects their functioning, but also shortens their life expectancy over the time. Make sure your attendants are cleaning everything down frequently.

car wash equipment australia

Replace Worn Out or Old Parts:

Even a single worn-down hose can bring your entire car washing machinery to a halt. So it makes sense to replace worn out, damaged or corroded parts of the machinery as soon as possible. A quality part version ensures that you can deliver a better customer experience. Don’t forget if something is hard to use, chances are your customers are not happy.

Regular servicing by car wash professionals:

When you purchase your new car wash equipment you should be allocating funds for regular, scheduled maintenance by the supplier of your equipment. These technicians are well versed in how best to maintain and run these machines and will often be able to identify an issue before it turns into a breakdown.

Treat your new equipment like you would your car. You wouldn’t buy a new car and not have it serviced by a professional so this should be no different.

Give Special Attention to Heavily Used Equipment:

As we have said earlier the most exploited equipment is most likely to be worn out sooner. Therefore, you will have to clean, repair, replace such parts more often. Don’t wait for a hose to split, replace them on a regular roster to ensure they are always in working order.

Educate Your Staff:

how to maintain your car wash equipment

Considering that car washing equipment is overseen by your staff most of the time, it makes sense to educate them about maintenance of the system. Apart from that, make sure to allocate attendants the maintenance duties of each specific piece of equipment. Companies like Prowash Australia offer a Carwashing 101 course that will help site owners get staff up to speed with things such as titration, water softening and much more.

With the help of these maintenance tips, you can keep your car washing equipment in function for longer with minimal breakdowns plus you can avoid expensive repair bills and hassles in the long run.

Hopefully these tips are helpful – feel free to Contact Us with any questions.